- Before the day started, The Sign-In guy (Forgot his name) who we report to at the beginning of our work day mentioned their may be some work for anyone who had low hours. The dean had a virus on their netbook and Sign-In wanted to transfer the data on the netbook to a hard-drive and reformat it altogether, instead of ridding the virus. The Sign-In guy already put in a order with the IT Dept and was waiting on them for a copy of Windows 7 to begin the reformat. Two days later, the IT Dept still hadn't given him a copy of Windows 7 and Tom said it may have been a lack of communication. I might take them up on doing that job. It is a job outside of the IT Dept, but I was told it would still count to my hours.
- Tom directed Mike, Todd and I to a back storage room near where the Open lab used to be. Mike and I began unboxing monitors and hooking up their external output cords. Todd preferred to unbox computer cases and label them. I used screw-drivers to tighten in the DVI cords because it is hard to get a grip on the tie-in buttons that screw the cord in place and stays on. I used to a pocket-knife that was already in the room to open boxes. It was not my pocket-knife since it is not allowed to be brought on campus. After the first 5-6 computers I had done, I forgot to hook on the sound cord attachment on to the monitors. Mike had reminded me to do it before but I misunderstood him. I had to go back and re-attach those 5-6 monitors and Mike helped me to cut the time off in getting this whole thing done. Another volunteer had come in named Matt who was doing this through a program that was offered by his High-school. He was doing 180 hours. Matt helped Todd unbox the computer cases so Todd could label them. We were their in the back storage room for 3 hours. I got about 20 monitors done, while Mike got about 35. These monitors were the regular black Dell monitors and computer cases that were to be stationed in lab rooms.
- We went to lunch at 12:30 and came back at 1:30. Mike and Todd told me that the IT Dept were in a meeting on the 3rd floor in a lab room, which also housed servers. Even if we came back early from lunch, the IT Dept wouldn't be able to let us back in the storage room to do assemble monitors/unbox hardware like we had before.
- We waited outside their door before Tom let us in the meeting that was supposed to end at 2 pm, which actually lasted until 3 pm. The meeting was about budget concerns, purchases, and Wake-Tech employees getting viruses constantly. Tom spoke of the IT Dept having computer hardware that had never been used and stayed on the shelf. It sounded like that wasn't a good idea to purchase that item. Chris Spivey spoke on the issue of the viruses. He said the accounting dept kept getting in them and after he helped them resolve the problem. It was probably the same employees I helped Todd with two weeks ago to replace their computers. Chris Spivey warned one employee to not put the same types of software on the computer as he had just got done taking them off to fix the computer. That particular employee did the opposite and put the same software back on. It created the same problem again.
- We all got back in the IT Dept and I spoke with Tom about the meeting. I didn't know if Tom would let volunteers speak on behalf of the meeting. Tom assured me that volunteers are just as much part of the IT Dept as employees. My advice towards the meeting were about employees visiting websites and getting viruses. Block these sites that they keep going to. They can still check their e-mail, incase it is work-related. My last job at Jcpenney blocked websites in their Intranet that were not deemed appropriate. I thought that may have been a good idea.
- Chris Mccann needed Mike, Todd and I to go to the ETB building in room 122 to unbox 20 external devices (Keyboards, Mouses, Cables). 20 of each. They were to be placed in 2 big boxes to be shipped the next morning to the Wake-Tech Adult Education Center.
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